Event Management Sketchnote
December 30, 2021
I am happy to share with you my sketch note as I passed today's Event Management certification. My last working day this year is over!
Blog posts filed under “mind map”
Agent Workspace Sketchnote
May 27, 2021
Dear ServiceNow experts, do you need to refresh your memory about Agent Workspace basics? Feel free to use my own notes.
ITIL 4 Foundation Sketchnote
February 27, 2021
Last year I attended ITIL 4 Foundation training after already achieving ITIL v3 Expert in 2017 and while sitting the training I took these high-level notes.