March 2, 2025
Are you sure you know how Scheduled Reports behave when their original scheduler leaves your organization? Is the data still leaving the platform? Or is the deactivation of her account enough to stop data from being sent out? Or is removal of all the roles needed?
June 7, 2024
As a ServiceNow admin, you want to encourage users to use the platform features like Reporting. Reporting can bring good insights to users on their data in a real time. Nevertheless, you want to be sure that basic security rules are applied and that reporting does not increase risk exposure to threats like data leak, or unauthorized data access.
April 19, 2024
Do you use Contextual Search or Agent Assist features? If yes, maybe you wondered how you find out if it is used and how much it helps.